Netready work closely with you to make sure we create a support contract that is suitable for your business needs with the appropriate SLA. All our systems include automatic reporting for any critical issues that occur; we will have often fixed issues before you are even aware it is a problem.
Netready believe for an application to be successful it needs to stay current, especially as software is continually affected by security and cyber risks. We work with you to review this risk and put plans in place to mitigate them. Regular development allows for updates, new components and reports to be developed throughout the year as the need arises.